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#1 2011-11-15 13:56:29
- imunro01
- Member
- Registered: 2010-11-10
- Posts: 24
Blank screens and no emails
Using GLPI 0.80.5 on an IIS server.
Up until the end of last week, the system was working fine, hwoever yesterday and today, whenever we update a ticket, we are faced with a blank screen after submitting. The URL in the address bar for the ticket I have just added a solution to is http://staff.curriculum.local/support/f … t.form.php
Coupling with that, we are no longer receiving notifications of new tickets/updates/solutions etc.
Nothing has changed in the configuration since last week, and I have rebooted the server, and run a repair and optimize on the DB
Can anyone suggest a resolution for this?
Cheers
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#2 2011-11-15 13:58:14
- wawa
- GLPI-DEV
- From: Montpellier / France
- Registered: 2006-07-03
- Posts: 6,019
- Website
Re: Blank screens and no emails
hello
put glpi in debug mode, and check also the logfiles
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#3 2011-11-15 15:16:57
- imunro01
- Member
- Registered: 2010-11-10
- Posts: 24
Re: Blank screens and no emails
Thankyou for that - it turned out to be the SMTP server having issues.
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#4 2011-11-15 15:48:18
- wawa
- GLPI-DEV
- From: Montpellier / France
- Registered: 2006-07-03
- Posts: 6,019
- Website
Re: Blank screens and no emails
ok I close then
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