You are not logged in.
- Topics: Active | Unanswered
Announcement
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
Pages: 1
#1 2011-10-05 14:49:12
- jvuz
- Member
- Registered: 2010-01-18
- Posts: 300
Changing template
Hello,
I was wondering if it would be possible to change the content of the mail the users receive when they receive a follow-up. The goal is, that when they receive a mail from a follow-up, it only gives the url where they can find their ticket (that's already the case) but nothing else, only a message that says that there's a new follow-up and that they can view these by clicking on hte url. Is this possible and if so, how do i do this?
Jvuz
Offline
#2 2011-10-05 15:51:03
- wawa
- GLPI-DEV
- From: Montpellier / France
- Registered: 2006-07-03
- Posts: 6,019
- Website
Re: Changing template
Offline
#3 2011-10-06 06:51:47
- jvuz
- Member
- Registered: 2010-01-18
- Posts: 300
Re: Changing template
We're using version 0.80.2.
Offline
#4 2011-10-06 07:11:52
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: Changing template
=> Setup / notifications / templates
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
#5 2011-10-12 11:59:03
- jvuz
- Member
- Registered: 2010-01-18
- Posts: 300
Re: Changing template
OK, so now I've managed to change the way I like it. Only one thing. Is there a way to leave out the previous messages when posting a follow-up? This to keep the overview.
Offline
#6 2011-10-14 10:03:52
- jvuz
- Member
- Registered: 2010-01-18
- Posts: 300
Re: Changing template
I found the solution for my last question. In the template you need to change ##FOREACHfollowups## into ##FOREACHLASTfollowups##
Still a last question. Is it possible to disable sending a mail, when a follow-up is set private?
Jvuz
Offline
Pages: 1