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#1 2011-07-15 03:44:19

abdon
Member
Registered: 2010-08-23
Posts: 101

What is an SLA?

I input SLA on the GLPI wiki and did not get any hits. I then searches on the English forum for SLA and could not infer from the conversations what an SLA was.

What is it?

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#2 2011-07-15 07:45:26

scmi
Member
From: Germany
Registered: 2009-02-10
Posts: 80

Re: What is an SLA?

Maybe it helps you

http://en.wikipedia.org/wiki/Service_level_agreement

Prod GLPI: 9.4.1.1 / Apache 2.4.25 (Debian) /PHP 7.0.30/ Server Software: Debian 9.1/Server Version: 10.1.26-MariaDB-0+deb9u1

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