Template tag for unknown user's email

treydock · 2011-04-05 19:46:35

What is the notification template tag to display the email address associated to a ticket? I need this to display the email address in my templates if the user is not known, so like this...

##IFticket.author.name####ticket.author.name####ENDIFticket.author.name##
##ELSEIFticket.author.name####ticket.user.email####ENDELSEticket.author.name##

However I can't find in the code or on the forge what to use for inputing the email address. I've found two contradicting items on the dev forge...

ticket.user.email - https://forge.indepnet.net/projects/glp … eateTicket
ticket.useremail - https://forge.indepnet.net/projects/glp … platesTags

In testing neither seem to work.

I am using 0.78.4 currently.

Thanks
- Trey

yllen · 2011-04-06 08:41:46

You don't have this tag.

treydock · 2011-04-06 22:48:30

Is there a way I can add this tag, and possibly provide the code I use? It would be most useful.

Thanks
- Trey

treydock · 2011-04-14 02:41:35

Is there no way to have the email referenced in the notification template? What's strange is when I was testing early versions of 0.78 during Beta there was a tag that did show the email, and was used how I described in the first post.

Thanks
- Trey

treydock · 2011-05-25 16:12:21

Hate having to bump this but I could really use this feature or get more info on the subject. When 0.78 was in BETA I had this working so I'm not sure if it was removed for some reason.

Thanks
- Trey

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#1 2011-04-05 19:46:35

Template tag for unknown user's email

#2 2011-04-06 08:41:46

Re: Template tag for unknown user's email

#3 2011-04-06 22:48:30

Re: Template tag for unknown user's email

#4 2011-04-14 02:41:35

Re: Template tag for unknown user's email

#5 2011-05-25 16:12:21

Re: Template tag for unknown user's email

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