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What is the notification template tag to display the email address associated to a ticket? I need this to display the email address in my templates if the user is not known, so like this...
##IFticket.author.name####ticket.author.name####ENDIFticket.author.name##
##ELSEIFticket.author.name####ticket.user.email####ENDELSEticket.author.name##
However I can't find in the code or on the forge what to use for inputing the email address. I've found two contradicting items on the dev forge...
ticket.user.email - https://forge.indepnet.net/projects/glp … eateTicket
ticket.useremail - https://forge.indepnet.net/projects/glp … platesTags
In testing neither seem to work.
I am using 0.78.4 currently.
Thanks
- Trey
Live Instance >> CentOS 5.6 x64 | Apache-2.2.3 | PHP-5.1.6 | MySQL-5.0.77 | Kernel 2.6.18-194.el5 | GLPI v0.80.2 | OCS 2.0RC3 (~500 units)
Dev Server >> Same as above
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You don't have this tag.
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Is there a way I can add this tag, and possibly provide the code I use? It would be most useful.
Thanks
- Trey
Live Instance >> CentOS 5.6 x64 | Apache-2.2.3 | PHP-5.1.6 | MySQL-5.0.77 | Kernel 2.6.18-194.el5 | GLPI v0.80.2 | OCS 2.0RC3 (~500 units)
Dev Server >> Same as above
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Is there no way to have the email referenced in the notification template? What's strange is when I was testing early versions of 0.78 during Beta there was a tag that did show the email, and was used how I described in the first post.
Thanks
- Trey
Live Instance >> CentOS 5.6 x64 | Apache-2.2.3 | PHP-5.1.6 | MySQL-5.0.77 | Kernel 2.6.18-194.el5 | GLPI v0.80.2 | OCS 2.0RC3 (~500 units)
Dev Server >> Same as above
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Hate having to bump this but I could really use this feature or get more info on the subject. When 0.78 was in BETA I had this working so I'm not sure if it was removed for some reason.
Thanks
- Trey
Live Instance >> CentOS 5.6 x64 | Apache-2.2.3 | PHP-5.1.6 | MySQL-5.0.77 | Kernel 2.6.18-194.el5 | GLPI v0.80.2 | OCS 2.0RC3 (~500 units)
Dev Server >> Same as above
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