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Hello everybody!
This is my problem:
I have two entities, entity1 and entity2 hanging from the Root entity. With the Setup > Dropdowns menu I can create different locations for the two entities by selecting the entity and then creating the location.
In this way in the entity1 I have these locations: Barcelona, Madrid and Sevilla, and in the entity2 I have these locations: Paris, Montecarlo and Bordeaux. If I use the entity1 I can't see Paris, Montecarlo or bordeaux in the Location dropdown.
This is OK, but with the others dropdowns types (Computer Types, Manufacturer, Operating System etc) this not work in this way.
I can select the entity1 and create a new Manufacturer (Intel for example) but when I use the entity2 I can see Intel in the Manufacturer dropdown.
Probably there are something I'm not understanding, can anybody help me?
Thanks!
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Hello!
I really need to know if there are some solution for my problem. Is a bug? Is a misunderstanding of the functionality?
In my company we are searching for a resource and support solution, we are testing this software and we are pretty satisfied with how GLPI works, but this problem is really a reason for discarding.
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this is not a bug, this is the way it works with dropdowns & entities
in glpi 0.78, locations and ticket's categories for example will be defined by entity, but not model, types, and so on
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