Forum GLPI-Project

jean.malard

Member

Registered: 2014-12-01

Posts: 3

Entities Problems

Hello

I have 12 active entities in my GLPI. Recently I've noticed that some tickets were opened in one entity, but was queued in other entity. For example: I opened a ticket inside entity 9 , using a category of this entity. When I searched for this ticket, I found it inside the entity 0, with the correct category of the entity 9. Someone has the same problem? My GLPI version is 0.85.

Thank you!

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: Entities Problems

Do you have business rules ?
Are you sure that when you create the ticket and selecting the requester the entity defined is the good one ?

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MoYo - Julien Dombre - Association INDEPNET
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