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Hi, we have been using GLPI since recently and it runs very fast and stable.
I have received a question about the standard GLPI confirmation text:
"Is it possible to make the alert email look different when it’s a user who logged it ?"
Thank you in advance
Last edited by Robby Chedie (2012-10-04 17:15:03)
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Hello,
What do you call 'confirmation text'. Is it the email sent to ticket creator or what?
Then of course, you can change it, look at notification templates.
We are using a template found on internet (and we've changed it a little bit), but basically remains the same.
See: http://www.siprossii.com/en/GLPI-notifi … plate-mail
Regards,
Tomolimo
GLPI 9.2.4 - PHP 7.2.13 x64 / ProcessMaker 3.3.0-community-RE-1.7 - PHP 7.1.24 x64 / Windows 2012 x64 / IIS 8.5 / MySQL 5.7.17 x64
Worldwide: >12316 PC, >9400 users (16 languages, >11 timezones), >360k tickets, >3600 entities, >4200 groups
Raynet is ARaymond (http://www.araymond.com) IT service management
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Thanks Tomolimo !
Last edited by Robby Chedie (2012-10-13 00:35:47)
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