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#1 2024-01-15 11:56:19
- matteci
- Member
- Registered: 2024-01-15
- Posts: 8
How add user data to mail template
I need to enter additional personal data in the notification template.
With #ticket.authors## the name is entered.
Can you enter your personal data? For example, phone number or address.
Furthermore, additional fields (using additioanl fileds plugin) can be added to the notification template?
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#2 2024-01-23 09:59:59
- matteci
- Member
- Registered: 2024-01-15
- Posts: 8
Re: How add user data to mail template
Nobody can help me please?
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#3 2024-01-23 13:16:50
- nikolaidys73
- Member
- From: Rafaela - Santa Fe- Argentina
- Registered: 2024-01-15
- Posts: 162
Re: How add user data to mail template
Unfortunately you would have to put it by hand.I wouldn't bring the other information
Version GLPI: 10.0.16 -
Plugins :Fields aditional 1.21.9 - Alerts 1.12.2 - GLPI Inventory 1.3.4 - Escalation 2.9.4 - Data Inyection 2.13.4 - Metabase - 1.3.3 - Ticketfilter 1.3.2 - Timeline of tickets -10.0+1.2 - YAGP 2.3.1 - Gapp Essentials 2.3.0 - Formcreator 2.13.9
Server :Ubuntu 22.04 LTS
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#4 2024-01-23 13:29:35
- matteci
- Member
- Registered: 2024-01-15
- Posts: 8
Re: How add user data to mail template
The manual states that with ##<object>.<field>## you can insert the fields for the field value of a GLPI object. Is there only visibility of the ticket object and not also the user one?
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#5 2024-01-23 15:12:24
- cconard96
- Moderator
- Registered: 2018-07-31
- Posts: 2,811
- Website
Re: How add user data to mail template
The list of valid tags for a notification can be found by clicking the "Show available tags" button above the template text fields. If a tag is not shown there, it cannot be used.
Some tags are "arrays" or a collection of items and can be used with FOREACH tags (see documentation). The available tags page will show you the available fields on the individual items of a collection too.
GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.
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#6 2024-01-23 17:54:18
- matteci
- Member
- Registered: 2024-01-15
- Posts: 8
Re: How add user data to mail template
Great! Thank you very much!
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