Forum GLPI-Project

KernelGad

Member

Registered: 2023-03-23

Posts: 5

Assign dynamic LDAP "Self-Service" user as "Technician" also

Hi,

Is it possible to assign a dynamic "Self-Service" user as a "Technician" also? The user was created via LDAP synch with Active Directory.

I have given the appropriate authorizations however the user cannot see all tickets when testing with the impersonation option, only his own.

Currently the user's settings are the following:
    Root entity    Self-Service (D)
    Root entity    Technician (R)

Thank you,

Regards,
KG

Last edited by KernelGad (2023-03-25 14:44:00)

KernelGad

Member

Registered: 2023-03-23

Posts: 5

Re: Assign dynamic LDAP "Self-Service" user as "Technician" also

You can mark this thread as solved. It was assigned correctly. I had to switch between the different authorizations on the user menu in the top right corner.

KG