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#1 2022-07-20 13:04:28

Afol
Member
Registered: 2021-12-23
Posts: 77

Change the text "To answer by email, write under this line"

Hi,
I changed the phrase of the e-mail response of the tickets in my language file "it_IT.po" and i trasformed to "it_IT.mo".
I reloaded the files in "locales" but I am left with the previous sentence.
How come? what am I doing wrong?
Thank you

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#2 2022-07-20 15:07:14

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Change the text "To answer by email, write under this line"

Hello,

Translations are cached so you may need to clear the GLPI cache.
With the GLPI CLI tool, you can use the "glpi:cache:clear" command to clear the translations cache.
https://glpi-user-documentation.readthe … t/cli.html


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2022-07-20 15:16:29

Afol
Member
Registered: 2021-12-23
Posts: 77

Re: Change the text "To answer by email, write under this line"

cconard96 wrote:

Hello,

Translations are cached so you may need to clear the GLPI cache.
With the GLPI CLI tool, you can use the "glpi:cache:clear" command to clear the translations cache.

I went to bin and ran the following command:
"php console glpi:cache:clear" but it is not found.
It proposes this to me: "system:clear_cache".
once started it reports me: it has cleared the cache successfully.

But if I try again the old sentence still comes out.

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#4 2022-07-20 15:32:08

Afol
Member
Registered: 2021-12-23
Posts: 77

Re: Change the text "To answer by email, write under this line"

Afol wrote:
cconard96 wrote:

Hello,

Translations are cached so you may need to clear the GLPI cache.
With the GLPI CLI tool, you can use the "glpi:cache:clear" command to clear the translations cache.

I went to bin and ran the following command:
"php console glpi:cache:clear" but it is not found.
It proposes this to me: "system:clear_cache".
once started it reports me: it has cleared the cache successfully.

But if I try again the old sentence still comes out.

i went to settings -> performance -> translation cache -> restart

Now it works, thanks.

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