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hi ..
i am new to glpi , is possible glpi perform below task
my company purchase extra hardware ( complete unit of desktop , hdd , memory , power supply , m/board ) to replace a faulty component , how to i insert those spare to glpi . this is easy for me to know spare status and location .
now i try to insert spare under consumables column , but i cant enter serial number , size of hdd .
my question is
1. how do i perform this extra hardware spare into glpi ? is correct way i use at above method ( under consumables) ?
hope some one can provide the way to manage extra spare .
thanks..
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Use "peripheral" to have financial information (for motherboard, disk, ...)
Create a "status" for "spare"
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hi remi
rhel 5.5 + glpi 0.80.5 ( tar ball )
thanks for ur reply ,, can u show me how to get to peripheral page ,
is this correct way? , inventory > devices > add , during add new device , enter spare on status column , after that goto inventory > status . the new device i created just now appear at here (status) .
how to i link ticket to this new device ? ( i never use ticketing before)
my situation as below
staff report hdd faulty , then i will create new ticket on glpi , the new ticket i created will link to spare hdd (above) , and redo the inventory by fusioninventory glpi or manually change the hdd s/n. after that i will ask manager purchase new hdd to replace faulty hdd . then i will key in new hdd into glpi as spare .
thanks ..
hope you can show me the way to perform above task ..
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