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Hello,
I'am looking for a way to open a new incidence in GLPI via mail. I want to send an e-mail with the data needed by the program and GLPI has to open a new incidence with that data.
I found this tutorial: http://www.glpi-project.org/wiki/doku.p … mailserver, I follow it, but it doesn't work for me.
Can anyone help me?
Thanks, my best regards!
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Which version of GLPI ?
What doesn't work ?
Which messages in /files/_log ?
which messages in debug mode ?
More informations please....
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Hello guys,
Finally I can open new incidences with the new e-mails that I receive in the mail account. Now the problem I have, is that GLPI doesn't look for new e-mails automatically. I have to click the button in the image to make the e-mails become new incidences in GLPI.
I've been looking for some documentation about this problem, but what I found was in French and I don't understand nothing. Is there any way to make this procedure automatic? I think it could be done with this:
C (...) xampp / php / php.exe-f C (...) xampp / htdocs / glpi / delante / cron.php
The problem is that i don't know how to make the .bat... can you help me?
Thank you for all.
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No more asked informations, no more help
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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No more asked informations, no more help
Sorry but i didn't see ur messages till now, I saw the thread only with my 2 messages, there weren't more posts...
My version is 0.80.1, I solved the problem of the opening of incidences via mail, but now I don't know how to make GLPI look for new e-mails automatically.
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You must activate mailgate in Setup > automatic actions
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Hello yllen!
Thanks for the answer, I've looked for it and its activated, nevertheless it doesn't works... i have to execute it manually.. I don't know why if the task is well configured...
any other idea?
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Mode CLI or GLPI ?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
Offline
Pages: 1