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Hi,
I just started using GLPI 0.8 and I am looking for a way to modify the existing followup email template(s). This seems to be an all-time request, but I just can't find a satisfactory answer anywhere in this forum or the web.
I figured the answer lies in Setup > Notifications > Notification templates > Tickets, but what to do from here? There is a CSS: field which (I am guessing) can be use to modify the layout, but what are the variables/values can be enter here?
Are there any documents or examples out there to show me the way?
some links I found:
http://www.glpi-project.org/wiki/doku.p … orfollowup
http://www.glpi-project.org/forum/viewt … p?id=21704
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Oh well, since nobody response. I'll answer my own question in case others will find it useful.
Basically I was halfway there, just short of a click away. Either Add a new translation or edit the existing Default translation give me access to the HTML body where I've spent the last 6hrs of my life edit the template from the link I found earlier. Thanks to everybody who posted their templates, they are very helpful.
I think it's better off to add a new translation instead of edit the existing one, that way the default data still exist for references.
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Hi,
How the files for modify e-mail templates ?
Thanks
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