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Hi All,
I've an existing implementation of GLPI running my helpdesk, using the defaults.
I've been asked to support a new lab project where they need a helpdesk-like system.
I'm thinking that I can create a new "Entity" in GLPI, but its not clear to me how I keep the two seperate. For example, do I have to now create two Sub-entities of "Root Entity" and move all the objects in the existing one over to the IT one,
Eg, go from:
Root Entity ->
to
Root Entity -> IT
Root Entity -> LAB
and then move users, computers from my existing helpdesk under IT ?
How do users permissions need updating? Do I then need to add a user to the LAB profile or is it inherited ??
Thanks,
GLPI 0.83.91/CENTOS5 - OCS 1.01/Win2003
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