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GLPI V. 0.72.4
This should be an obvious thing but I just can't see it.
Where, on a profile, is the bit that makes people 'technicians'.
In other words; I'm looking at a ticket. I need to add people to the 'Assigned to:' (Technician) pulldown.
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To make a person Technician, you just attribute him a specific profil (if you can be in charge of a ticket, you are a technician)
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Any profile that is linked to the "Standard Interface" is a technician. Of course, .72.4 doesn't have any standard interface, but its called something else.
Now using 0.78.1 on CentOS.
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No sean.tapscott. You must change in profile the field "to be in charge of a ticket"
In 0.72, Standard interface is Commend Center
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Thanks for the correction, Yllen.
Now using 0.78.1 on CentOS.
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