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Hi ...
I testing version 0.78 and after closing the ticket I can't see any information about duration, real duration, delay to respond to the ticket.
What I'm doing wrong?
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http://www.glpi-project.org/forum/misc.php?action=rules
I think there are a lot of previous forum posts about the statistics being strange.
Now using 0.78.1 on CentOS.
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