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#1 2019-04-30 00:33:28

anyqov
Member
Registered: 2019-04-29
Posts: 1

Mail reception errors GLPI 9.4.2

Hello.
For earlier apologize for my English.

I see a problem in versions 9.4.0-9.4.2. Receive mail freezes. Mailgate has been in "Running" mode for an infinitely long time. After stopping the hung process, it automatically runs and does it successfully. After a while, it freezes again (a few hours). In the cron.log writes: "Unable to lock database".

Run mode mailgate: CLI
Run mode queuednotification: CLI

What could be the problem?

$ sudo crontab -e:

PATH=/etc:/bin:/sbin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin
*/1 * * * * /usr/bin/php /var/www/glpi/front/cron.php &>/dev/null

mailgate

/var/www/glpi/files/_log/cron.log:

2019-04-29 20:11:01
External #1: Launch mailgate
2019-04-29 20:12:01
External #1: There is nothing to run
2019-04-29 20:13:01
External #1: There is nothing to run
2019-04-29 20:14:01
External #1: Launch queuednotification
2019-04-29 20:15:01
External #1: There is nothing to run
2019-04-29 20:16:01
External #1: Launch mailgate
2019-04-29 20:17:01
Unable to lock database
2019-04-29 20:18:01
Unable to lock database
2019-04-29 20:19:02
Unable to lock database
2019-04-29 20:20:01
Unable to lock database
2019-04-29 20:21:01
Unable to lock database
...
2019-04-29 20:58:01
Unable to lock database
2019-04-29 20:59:01
Unable to lock database
2019-04-29 21:00:01
External #1: Launch queuednotification
2019-04-29 21:00:01
External #2: Launch mailgateerror
2019-04-29 21:01:02
External #1: There is nothing to run
2019-04-29 21:02:01
External #1: There is nothing to run
2019-04-29 21:03:01
External #1: There is nothing to run
2019-04-29 21:04:01
External #1: There is nothing to run
2019-04-29 21:05:02
External #1: Launch queuednotification
2019-04-29 21:06:01
External #1: There is nothing to run


Information about system installation and configuration

GLPI 9.4.2 ( => /var/www/glpi)
Installation mode: TARBALL

Server

Operating system: Linux glpi-smarts 3.10.0-957.10.1.el7.x86_64 #1 SMP Tue Mar 12 16:11:28 CDT 2019 x86_64
PHP 7.3.4 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar, ctype,
    curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml, mbstring, mysqli, mysqlnd,
    openssl, pcre, pdo_mysql, pdo_sqlite, session, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter,
    xsl, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="256M" safe_mode="" session.save_handler="files"
    upload_max_filesize="256M"
Software: Apache/2.4.6 (Scientific Linux) OpenSSL/1.0.2k-fips PHP/7.3.4 ()
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
Server Software: MariaDB Server
    Server Version: 10.3.14-MariaDB
    Server SQL Mode:
    Parameters: glpi@localhost/glpi
    Host info: Localhost via UNIX socket

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#2 2019-05-17 18:24:09

olivosistemas
Member
Registered: 2019-05-17
Posts: 5

Re: Mail reception errors GLPI 9.4.2

lograste solucionarlo?, tengo el mismo problema como lograste solucionarlo

Last edited by olivosistemas (2019-05-17 18:24:29)

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