Forum GLPI-Project

MarkIss

Member

Registered: 2017-12-18

Posts: 14

Problem with documnts

Hi all,

I have a problem with documents, i'll try to explain:

1) I recieve a ticket #1134 as example. There are some attached documents, I am loggined in the system as a specialist. The documents are not availeble, I can't open it.

2) When I log in as Super-Admin I am able to open all the documents. But the file is a document to another ticket #64, you can see this at the screenshot below

It seems the problem is with files have the same names. Can I fix this?
When I click to associated files - there are a lot of associated tichets

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Problem with documnts

I can't read your screen

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

MarkIss

Member

Registered: 2017-12-18

Posts: 14

Re: Problem with documnts

I can't read your screen

Hi,

The first is

Second is

Third is