You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2018-05-14 08:40:12

Uniyannick
Guest
Registered: 2014-04-29
Posts: 389
Website

bug ticket IT format number

Hello

I wanted to come back to GLPI basic ticket id format number xxxxx but ticket number stay at the day of the modification

2018050831 and after 2018050832...

I tried to modify with ------- format ticket id but without success


Thank you for your help

GLPI 9.2.1
Behavior plugin 2.02


Yannick

Prod : GLPI 9.2.1 - Ubuntu 16.04 - php 7.1 - mysql
Certifié ITIL V3, PMP - http://www.itamconsulting.com

Offline

#2 2018-06-04 16:24:32

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 14,127

Re: bug ticket IT format number

Have you deactivate this option in the plugin configuration?
Remark: old id defined can't be change


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

Board footer

Powered by FluxBB