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Hello,
I'm new to glpi and it's a great program.
I'm using tickets and tasks to register user helpdesk requests.
Sometimes, tasks are registered on different days that they were executed.
How can I have the date field in tasks to put the real task execution date (otherwise it used the current date)?
Thank you
Manuel
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Yes GLPI use the current date of the task creation
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Is it possible to add it to the form and allow user changes?
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You can use the the plugin FIELDS (0.9.x version) - https://github.com/pluginsGLPI/fields to customize. Works fine.
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Hello,
Thank you for the suggestion.
I've tried it, but was not able to add the field to the task form
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Hello,
I have the same problem than mfonseca. It is even worse with v10.
Before you were able to change date when updating (not when introducing a new owe) but this field has dissapeared with V10.
Could you please, GLPi team, give this funciontality?
Is there a workaround?
Thanks in advance,
Joan
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