You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2016-01-19 15:11:19

rodhull
Member
Registered: 2015-10-06
Posts: 9

0.90.1 - Notifications for my changes

Following on from here

When toggling this setting (either globally or individually) to "No", it only behaves as expected for updates/followups created from within the Web UI.

If a requester/self-service user for instance sends a purely e-mail followup, then they will still receive a notification of their own followup (but from the helpdesk address) which only leads to confuse those less tech-savvy users. Cue cries of "Why am I getting e-mail from myself, but sent from the helpdesk e-mail address?!"

We obviously want requesters/self-service users to still receive notifications when anyone else concerned has updated/changed/added followups etc. (from both e-mail or from the Web UI), but we don't want anyone to receive notifications of their own content (unless they are an administrator).

Can this be worked around with a business rule, perhaps? (I could find no way of criteria matching "from = self", or similar)...

Offline

#2 2016-01-19 15:15:06

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,287

Re: 0.90.1 - Notifications for my changes

this would be an ehancement for next versions.
post your request here. I will vote for.
http://glpi.userecho.com/


Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

Offline

Board footer

Powered by FluxBB