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#1 2023-06-01 13:32:37
- WebGreg
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- Registered: 2020-02-27
- Posts: 729
FormCreator - proposal to add functionality ()
Hi
A very nice tool. Unfortunately, I tend to create complex forms. Not all answers to the questions are relevant to the person handling the request. In some of them, I ask only to determine to whom the ticket should be assigned.
Unfortunately, answers to all questions are sent by e-mail. It would be great if for set whether question should be sent by e-mail or not. With this option, you can limit the sent form content to only the relevant information.
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GLPI 10.0.7
GLPI-Inventory 1.2.1
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#2 2023-06-02 08:57:50
- btry
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- Registered: 2015-10-01
- Posts: 593
Re: FormCreator - proposal to add functionality ()
Hi
Can you tell the type of email notification ? I gues this is a ticket notification, am I right ?
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#3 2023-06-02 09:02:34
- WebGreg
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- Registered: 2020-02-27
- Posts: 729
Re: FormCreator - proposal to add functionality ()
Hi btry. Yes I mean notifications where the content of the form is sent... OK now i see that it is possible :-D
I shouldn't use ##FULLFORM## but ##question_1## ....
Thank You 
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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS
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#4 2023-06-02 09:23:26
- btry
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- Registered: 2015-10-01
- Posts: 593
Re: FormCreator - proposal to add functionality ()
Hi
I'm not sure this is relevant for you : the tag ##FULLFORM## can handle questions hidden by a condition. Conditions allow the form designer (you ?) to configure how sections or questions are visible depending on the inputs dont in other questions of the form.
No support with MP - Always run an upgrade task on a testing instance before running it on production! Always backup before any upgrade task!
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#5 2023-06-02 13:19:34
- WebGreg
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- Registered: 2020-02-27
- Posts: 729
Re: FormCreator - proposal to add functionality ()
Yes, I just noticed that. I can format the way of presenting the data, but I would have to insert all the answers, because I do not know what conditions the user has met. And with a full form, it displays only the ones that it responded to, but not all of them I would like to submit for the ticket.
Last edited by WebGreg (2023-06-02 13:55:36)
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GLPI 10.0.7
GLPI-Inventory 1.2.1
Ubuntu Server 20.04 LTS
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#6 2023-06-02 14:29:18
- btry
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- Registered: 2015-10-01
- Posts: 593
Re: FormCreator - proposal to add functionality ()
Showing hidden questions is meaningless in the generated ticket, then ##FULLFORM## does not render them. It is based in the conditions defining the visibility of questions.
If you want to insert a specific content in the generated ticket you may use a question of type "hidden", or put the specific content in the template of the target ticket.
No support with MP - Always run an upgrade task on a testing instance before running it on production! Always backup before any upgrade task!
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