Forum GLPI-Project

FCO

Member

Registered: 2019-08-06

Posts: 4

Collect task never "Prepared"

Hello,

GPLI : 10.0.1
GLPIInventory plugin : 1.0.2
As the glpi inventory is made from the Fusion Inventory plugin, I ask my question here.
And also because I had the same issue with the older version

I create a collect task which works well when forced, the right numbers of computers are in "prepared" and when I start the agent or wait for them to process I retrieve the data I want.

The problem is that after that nothing happened.
The tasks are never prepared again

I check "Re-prepare a target-actor if previous run is successful"

I set the start, preparation and execution time slot to "Week'

I guess the issue is more on the server side and the task that didn't run again but I can't find where.
In logs there are no real information about that

Thank you for your ideas.

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 534

Website

Re: Collect task never "Prepared"

Hi FCO,

is your "taskscheduler" automatic action scheduled and does it show any history or log ?

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GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

FCO

Member

Registered: 2019-08-06

Posts: 4

Re: Collect task never "Prepared"

That's it.

I'm sure I did some tests for this taskscheduler and run it manually but perhaps did I had other errors.
There is an issue with the scheduler that didn't run as intended but when forced, the job is prepared again.

thank you.

BeEyeman

Member

Registered: 2021-09-09

Posts: 1

Re: Collect task never "Prepared"

Hello,

I solved the problem by increasing the number of automatic tasks.
You can find it in Configuration/General/System.