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Good afternoon, I'd like some help from you regarding GLPI rules.
Is it possible to make when an official opens a call, and when he selects the category that called goes to an entity other than the parent and appears only in that entity? For example I have the category infrastructure and an entity called infrastructure. When I open a call to that category only whoever is in the infrastructure entity can see that call.
Thanks
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You must create a business rule on create ticket.
You can't change entity after creation by rule
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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