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#1 2017-08-09 19:32:45

renatolazaroch
Guest
Registered: 2016-11-10
Posts: 9

Business rules for ticket glpi - GPI 0.90

Hello guys!

I am using the GLPI version 0.90 and the rules of my business to pass glpi disappeared from the system. can anybody help me?

Administration -
                    Rules

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#2 2017-08-09 19:43:47

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,580

Re: Business rules for ticket glpi - GPI 0.90

Look at your database if some crashed tables are presents.
Look at GLPI errors


CentOS 6.5 - PHP 5.6 - PHP 7 - MySQL 5.6  + APC + memcached
GLPI 0.90.5 SVN - GLPI 9.1.3 SVN
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2017-08-10 14:14:51

renatolazaroch
Guest
Registered: 2016-11-10
Posts: 9

Re: Business rules for ticket glpi - GPI 0.90

Friend! I forgot to mention that I already upgraded to version 9.1 and could not solve this problem. So I activated Debug mode and had this next return.

Page debug

Administration
                    Rules

PHP Warning: include(../plugins/notification/front/notifica.php): failed to open stream: No such file or directory in /var/www/demo/inc/html.class.php at line 1765
PHP Warning: include(): Failed opening '../plugins/notification/front/notifica.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/demo/inc/html.class.php at line 1765


Directory: var/www/demo/inc/html.class.php

line: 1765

include('../plugins/notification/front/notifica.php');
      if ($FOOTER_LOADED) {
         return;
      }

Now I do not know in my database where there might have been an error or change in the table, could I pass the way for me to post and post the result?

Last edited by renatolazaroch (2017-08-10 14:16:09)

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#4 2017-08-10 17:26:42

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,580

Re: Business rules for ticket glpi - GPI 0.90

So it's a bug of the plugin Notification.
Try to de activate it.


CentOS 6.5 - PHP 5.6 - PHP 7 - MySQL 5.6  + APC + memcached
GLPI 0.90.5 SVN - GLPI 9.1.3 SVN
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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