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I want to set the email to group. Because when a ticket raised in my scenario it default goes to a group called IT. I just want that when it landed to IT group it will send email to a specific id. Because group is just a group it does not contains email. So i want to add email id to that group. Please help me out in this.
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HI,
glpi version ?
glpi does'nt notify groups but members of this group.
so either you add all it group users in this glpi group or :
you create a "U_pseudo-User" called ITgroup with this email add it in " G_IT group" as superviser and notifiy groupSupervisor.
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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