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#1 2015-10-21 16:24:07

lesliem
Member
Registered: 2015-10-12
Posts: 9

Cannot change survey duration

Hi,
I am running glpi V0.90 on debian.
Under Entity/Assistance, I cannot change the survey duration to anything except 1 (If I change it to another number, it always reverts back to 1)
So I always get "Satisfaction survey expired" if I try and access the survey.

Is anyone else experiencing this problem?  How can I fix it?

Regards,
Leslie

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#2 2015-10-26 22:37:32

attime
Member
Registered: 2015-10-19
Posts: 2

Re: Cannot change survey duration

lesliem wrote:

Hi,
I am running glpi V0.90 on debian.
Under Entity/Assistance, I cannot change the survey duration to anything except 1 (If I change it to another number, it always reverts back to 1)
So I always get "Satisfaction survey expired" if I try and access the survey.

Is anyone else experiencing this problem?  How can I fix it?

Regards,
Leslie

Same here, and I can't find any inquest_duration field in database or anywhere :'(

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#3 2015-10-27 11:31:02

orthagh
Administrator
From: TECLIB - CAEN
Registered: 2010-11-30
Posts: 662
Website

Re: Cannot change survey duration

inquest_duration is a field of glpi_entities table (last one)

and should be a INT type

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#4 2015-10-29 15:51:44

lesliem
Member
Registered: 2015-10-12
Posts: 9

Re: Cannot change survey duration

Hi,
The field is not there with a clean install of GLPI V0.90.
Run:
ALTER TABLE `glpi_entities` ADD `inquest_duration` INT(1) NOT NULL ;

this has added the field, and solved the problem.

Regards,
Leslie

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#5 2015-10-30 11:04:10

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Cannot change survey duration

This problem will be correct in next version : https://github.com/glpi-project/glpi/issues/212


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#6 2016-11-01 23:23:57

cintya.iza
Member
Registered: 2016-11-01
Posts: 1

Re: Cannot change survey duration

Thanks Leslie!.. big_smile

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