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Hi We just upgraded from 0.85.2 to 0.85.4.
And we have a small bug.
We use a webform to send an mail to the glpi-helpdesk tool.
the mail simply contains something like<BR>
name: doe<BR>
surname: john<BR>
e-mail: john.doe@hotmail.com<BR>
problem: .........<BR>
When the person receives the notification mail that we have received the ticket is is something like
name: doesurname: john, e-mail: john.doe@hotmail.comproblem.....
(so the<BR> is missing)
If I update the the ticket (just click "save"), without changing anything the layout is correct. (the <BR> is there)
the notication temple for update ticket and new ticket are the same template.
So I would expect the same "layout"
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Can you look at history of the ticket that it is sure that nothing was changed...
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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The history says, Update of the field "description"....
But nothing was changed... (just clicked saved)
Last edited by Bruce79 (2015-05-05 11:52:53)
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