Forum GLPI-Project

augusto.ferronato

Member

From: Brasilia - DF / Brasil

Registered: 2008-03-19

Posts: 190

Transfer Tickets categories

I'm trying to transfer a category of tickets to a child entity, however the system does not allow it to move only allows local category (keep in the same place?), There is no call for this category (is empty). How do I move?

Using GLPI 0.84 RC1

This occur on GLPI 0.83.8 too

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SO: Gentoo
Version: PROD GLPI 0.84.6 / DEV: SVN
PHP: PHP 5.3.4-pl0-gentoo / MySQL: 5.1.51-log
OCS: OCS-NG 2.0

Oggy One

Member

From: Tours - France

Registered: 2011-06-22

Posts: 68

Re: Transfer Tickets categories

Hi !

Did you check the set up of the category ? Is the field Child entities set to yes ?

Philippe

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PROD : GLPI 9.2.1 - Debian 9 - Apache 2.4.10 - PHP 5.6.38-0+deb8u1 - MySQL 5.5.60-0+deb8u1
Plugins principaux : FormCreator, Behaviors, Accounts, FusionInventory, PurgeLogs, DataInjection, GenericObjects
TEST : GLPI 9.4.5 Windows 10 xampp Apache 2.4.41 PHP 7.3.12 MariaDB 10.4.10
DEV : GLPI 9.4.5 Debian 10 Apache 2.4.38 PHP 7.3.14 MariaDB 10.3.22 + Plugins Prod

augusto.ferronato

Member

From: Brasilia - DF / Brasil

Registered: 2008-03-19

Posts: 190

Re: Transfer Tickets categories

Yes,
yes is set "yes" for chuld entities, still can not move to a child entity category.

What is wrong? I'ts impossible?

Thanks

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SO: Gentoo
Version: PROD GLPI 0.84.6 / DEV: SVN
PHP: PHP 5.3.4-pl0-gentoo / MySQL: 5.1.51-log
OCS: OCS-NG 2.0