Forum GLPI-Project

markland

Member

Registered: 2013-03-06

Posts: 22

cannot work with glpi when mailserver is unavailable

If the mailserver in unavailable, we cannot work with glpi, because it cannot send messages.
Can you solve this problem?
Glpi must work also the mailserver is down?

augusto.ferronato

Member

From: Brasilia - DF / Brasil

Registered: 2008-03-19

Posts: 190

Re: cannot work with glpi when mailserver is unavailable

Yes, he can.
The problem is, the GLPI show "cannot contact the mail server", it just can't send the e-mails for notify the users. The problem is, when is configured the notifications, and the mail server is down, it really delay update a ticket for example.

Regards,

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SO: Gentoo
Version: PROD GLPI 0.84.6 / DEV: SVN
PHP: PHP 5.3.4-pl0-gentoo / MySQL: 5.1.51-log
OCS: OCS-NG 2.0

sibsib

Member

Registered: 2013-04-23

Posts: 45

Re: cannot work with glpi when mailserver is unavailable

Hi,

Probably not possible in any case, and I don't know how to setup this in a Win Server.

On Linux, instead of using the real corporate mail server, you can configure a local mail server, who know how to cimmunicate with the corporate mail server.
Once this is in place, you just have to tell to glpi to use 127.0.0.1 as a mail server.
Pro : GLPI can always send each and every messages, regardless of the actual state of the corporate mail server.
Cons : Can sometime delay the mail send
           Can be corporate disallowed
           Must be correctly setup to avoid an internal 'open mail relay'
           ... certainly others !

Thanks,
Pascal