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#1 2013-05-22 14:34:27
- RainerZufall
- Member
- Registered: 2013-03-22
- Posts: 66
Delete entity
Hi,
I have the root entity and a child entity "Help". When I want to delete "Help", I get this message:
Caution: you're about to remove a heading used for one or more items
You can also replace all the events of this heading by another.
and a dropdown field with Root Entity and two buttons 'Replace' and 'Cancel'.
1. When I look at Help entity in the entities overview, there are no users, no documents, nothing connected at all to it. Why is GLPI saying it is used for one or more items? Is there another place I can look at connected items?
2. How can I finally delete it, when there's only 'Replace' and 'Cancel'?
Thank you for your help!
Last edited by RainerZufall (2013-05-22 14:35:36)
using GLPI 0.83.7 on Windows Server 2003 SP2
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#2 2013-05-24 09:38:51
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Delete entity
1. When I look at Help entity in the entities overview, there are no users, no documents, nothing connected at all to it. Why is GLPI saying it is used for one or more items? Is there another place I can look at connected items?
You must look at all items (computer, knowbase items, contrats....).
Only with 1 item you have this message
2. How can I finally delete it, when there's only 'Replace' and 'Cancel'?
Replace => the item will be move in the new entity choosed
Cancel => the item will be deleted
The choice is your
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
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#3 2013-05-24 11:21:15
- RainerZufall
- Member
- Registered: 2013-03-22
- Posts: 66
Re: Delete entity
Cancel => the item will be deleted
Nope, it's still there. Do I have to finally purge it somewhere?
using GLPI 0.83.7 on Windows Server 2003 SP2
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#4 2013-05-24 12:14:38
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Delete entity
No, they are deleted from the database
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#5 2013-05-24 12:47:07
- RainerZufall
- Member
- Registered: 2013-03-22
- Posts: 66
Re: Delete entity
No, they are deleted from the database
But it is still visible in GLPI. Strange thing...
using GLPI 0.83.7 on Windows Server 2003 SP2
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#6 2013-05-24 13:49:21
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Delete entity
I said you a mistake.
When you want to delete an entity with item, button replace is to move item in a new entity, cancel is to cancl the action of entity's deletion.
You can't delete an entity with item without moving item in another entity
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#7 2013-05-24 14:11:41
- RainerZufall
- Member
- Registered: 2013-03-22
- Posts: 66
Re: Delete entity
Aha! 
Ok, I will search on, what could be connected to it. Maybe the notifications or such...
using GLPI 0.83.7 on Windows Server 2003 SP2
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