You are not logged in.
Pages: 1
Hi.
Sorry for my poor English.
I would like to see at step "Assigned to - Technician" in mail sent notification: "Assigned to - Technician: ##ticket.assigntousers##."
I would a new event, such as Ticket Assign \ Problem Assign.
Home >Setup >Notifications >Notifications>Event
new event Assigned to - Technician
Offline
You have this event in Behaviors plugin
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
Offline
Pages: 1