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#1 2013-05-10 09:25:11

StewartM
Member
Registered: 2013-05-10
Posts: 1

How to edit automatic Email recipients on new Ticket submission

I'm looking to be able to edit the automatic recipients of an Email sent out once a Ticket is submitted/updated - (GLPI was set up by someone else in my organisation and I've just been granted Super Admin).

e.g. User Submits new ticket, Email is sent from IT-Support@Domain.com to specified technicians, except in my case it's going to technicians that shouldn't be receiving it.

Where can I edit these addresses?

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#2 2013-05-10 10:48:11

RainerZufall
Member
Registered: 2013-03-22
Posts: 66

Re: How to edit automatic Email recipients on new Ticket submission

Setup -> Notifications -> Notifications, there you have to pickup the notification you want to change and edit the recipients

that should do it wink


using GLPI 0.83.7 on Windows Server 2003 SP2

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