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Pages: 1

#1 2012-11-07 18:27:27

msarmiento
Member
Registered: 2012-09-21
Posts: 6

I need to change the status of the ticket (standby) when valitation

Please, I need to change the status of the ticket (standby) when performing a new validation.

While the ticket is in valitation status the ticket state must change to standby.

When validation is answered, the status should change to Current.

Thanks in advance,

GLPI version: 0.83.6 + CentOS 6.3

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#2 2012-11-30 19:46:27

msarmiento
Member
Registered: 2012-09-21
Posts: 6

Re: I need to change the status of the ticket (standby) when valitation

Any help?

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