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#1 2012-09-21 15:00:52
- ingri
- Member
- Registered: 2012-09-21
- Posts: 2
I need to set a limit for active tickets.
I have GLPI 0.80.2. How i can set a limit for active tickets for any user? Fo example user Vasya can have only 10 active (not closed) tickets and if he will add new ticket the system will say "Error". Maybe there is any plugin or this possibility realized in newer versions of GLPI?
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#2 2012-09-21 15:07:45
- ddurieux
- Plugins Dev
- From: Propières, France
- Registered: 2005-06-17
- Posts: 7,521
Re: I need to set a limit for active tickets.
Yes you must create a plugin for that
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#3 2012-09-21 15:29:38
- ingri
- Member
- Registered: 2012-09-21
- Posts: 2
Re: I need to set a limit for active tickets.
)))
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