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#1 2012-07-18 11:27:26
- sekar.gn
- Member
- Registered: 2012-05-24
- Posts: 7
Add Under observation in status filed
Hi..
We have 6 terms in Status filed, like New, processing (assigned, Planned), pending, solved, closed.
In this status filed we need one more terms like Under observation , how to add this in the status filed.
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#2 2012-07-18 19:37:55
- danh
- Member
- From: Chicago, USA
- Registered: 2012-03-08
- Posts: 546
- Website
Re: Add Under observation in status filed
Go to: Setup --> Dropdowns --> Item Status
You can add items here.
Thanks,
Dan
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#3 2012-07-19 10:02:30
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Add Under observation in status filed
Status for tickets are fixed. Status in dropdown are status used for inventory
Under observation is a status for problems but have no real interest for tickets
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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