Userlist is empty, but ldap sync works

SventeHof · 2012-04-30 08:41:41

If i open the user list ( Administration - Users), then there are no users listed.
If i start a ldap sync (Synchronizing already imported users), then i can see the user.

So, i can´t select the user in the Ticket System ;-(

Last edited by SventeHof (2012-04-30 08:50:16)

wawa · 2012-04-30 09:23:45

hello
check in the trash bin!

SventeHof · 2012-04-30 11:08:42

there are 3 deleted Users in the trash bin .. ist´s okay ..
The normal userlist is still empty! and this is not okay

wawa · 2012-04-30 11:56:04

which version of glpi ?
what is the default profile ?
do you use entites ?

I need more informations to be able to help you

SventeHof · 2012-04-30 12:44:01

wawa wrote:

which version of glpi ?

GLPI 0.83.1

wawa wrote:

what is the default profile ?

admin

wawa wrote:

do you use entites ?

what do you mean?

In phpmyAdmin i can see 332 Users in the table "glpi_users", but not in glpi itself.

yllen · 2012-04-30 14:18:44

Do you only have root entiy or other entities ?
Have you look at the users bin ?

SventeHof · 2012-05-03 10:23:01

I switch the language and now i know, what you mean with the entities ;-)

We have the root and a test entity, but we use only the root entity.
If i switch the entity, the user bin is yet empty!

This view is empty:
http://../../front/user.php?is_deleted=0&field%5B0%5D=view&searchtype%5B0%5D=contains&contains%5B0%5D=&itemtype=User&start=0

and in phpMyAdmin i can see 332 Users in the table "glpi_users"

yllen · 2012-05-03 12:48:42

If you have Users but any profile defined for each user, you 'll never see them in the users list.
Have you defined a default profil ?

SventeHof · 2012-05-03 13:28:37

Post-only is our default profile, and before we updated to 0.83.1 we saw all users.
To the last thing I remember was that I had assigned the profile "Hotliner" to one user.
And on next day, the user list was empty. It´s only the view, the table exists with all users!

Could it be a bug?

yllen · 2012-05-04 14:27:35

SventeHof wrote:

It´s only the view, the table exists with all users!

Yes, but like i said in my post do all user have a profile associated ?

domarques · 2012-05-15 23:15:14

Same problem here at version 0.83.1.

Users can login through ldap, but the basic user data (cn, sn, mail etc) is not imported from ldap. Data like Login, Surname, Email addresses, Phone, Location appears blank (even at db). Only manually i can sync user data between ldap and glpi.

Last edited by domarques (2012-05-15 23:15:28)

yllen · 2012-05-16 09:58:31

If you want to synchronize automatically your ldap and glpi,you must create created a cron like indicated in the documentation.

pogorl · 2012-06-18 20:11:53

Has this issue been resolved yet?

I've just upgraded to v0.83.2. Including bug fixes from SVN. Still user list is missing when clicking Administration -> Users.

Any suggestions would be greatly appreciated.

pogorl · 2012-06-18 22:29:23

pogorl wrote:

Has this issue been resolved yet?
I've just upgraded to v0.83.2. Including bug fixes from SVN. Still user list is missing when clicking Administration -> Users.
Any suggestions would be greatly appreciated.

The problem has been resolved.

1. MySQL produces the following error

mysql> select * from glpi_users;
ERROR 1194 (HY000): Table 'glpi_users' is marked as crashed and should be repaired

2. To fix the error use the following

mysql> repair table glpi_users;

Solution has been found at http://www.techrepublic.com/article/che … es/5193721

Forum GLPI-Project

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#1 2012-04-30 08:41:41

Userlist is empty, but ldap sync works

#2 2012-04-30 09:23:45

Re: Userlist is empty, but ldap sync works

#3 2012-04-30 11:08:42

Re: Userlist is empty, but ldap sync works

#4 2012-04-30 11:56:04

Re: Userlist is empty, but ldap sync works

#5 2012-04-30 12:44:01

Re: Userlist is empty, but ldap sync works

#6 2012-04-30 14:18:44

Re: Userlist is empty, but ldap sync works

#7 2012-05-03 10:23:01

Re: Userlist is empty, but ldap sync works

#8 2012-05-03 12:48:42

Re: Userlist is empty, but ldap sync works

#9 2012-05-03 13:28:37

Re: Userlist is empty, but ldap sync works

#10 2012-05-04 14:27:35

Re: Userlist is empty, but ldap sync works

#11 2012-05-15 23:15:14

Re: Userlist is empty, but ldap sync works

#12 2012-05-16 09:58:31

Re: Userlist is empty, but ldap sync works

#13 2012-06-18 20:11:53

Re: Userlist is empty, but ldap sync works

#14 2012-06-18 22:29:23

Re: Userlist is empty, but ldap sync works

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