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Hi.
We're using version 0.83.1.
We've just test recurrent tickets... Creation of the ticket was succesful, but we don't have any text inside of new ticket: No title, no description... nothing!
Also, a suggestion about that: It would be great to have the possibility of define the task with more information like priority, category... most of the important fields of a normal ticket.
Another suggestion is the ability of plan the task to schedule on:
- First monday of month
- Last friday of month
... and similar.
Finally, another one: Possibility of ending the recurrent task when:
- Reach X times
- Reach Z date
... and similar
Great Job!
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You need to link a ticket template to have datas in tickets.
- First monday is not planned to be done but ine 0.84, you will be able to link a calendar so setting a calendar with only friday as working day and a periodicity of 1 month will works.
- Reach X times so just an ending date for recurrent ticket ? A manual action to desactivate it or delete it not more simple and permit to clean the DB ?
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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You need to link a ticket template to have datas in tickets.
Excuse me... How should I do that? Using standard template for us is enough.
- First monday is not planned to be done but ine 0.84, you will be able to link a calendar so setting a calendar with only friday as working day and a periodicity of 1 month will works.
Ok.
- Reach X times so just an ending date for recurrent ticket ? A manual action to desactivate it or delete it not more simple and permit to clean the DB ?
I mean situations like:
- Do <something> 25 times... Have I to count it manually?
- Do <something> till 25/07/2012... Have I to program somewhere an alert to deactivate it?
It's possible to plan do some tasks several times (temporal control, analysis) or till a concrete date (check the status of something till it will be changed on xx date).
Regards,
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MoYo wrote:You need to link a ticket template to have datas in tickets.
Excuse me... How should I do that? Using standard template for us is enough.
EDIT: Ohhhh... I just saw it!
MoYo wrote:- First monday is not planned to be done but ine 0.84, you will be able to link a calendar so setting a calendar with only friday as working day and a periodicity of 1 month will works.
Ok.
MoYo wrote:- Reach X times so just an ending date for recurrent ticket ? A manual action to desactivate it or delete it not more simple and permit to clean the DB ?
I mean situations like:
- Do <something> 25 times... Have I to count it manually?
- Do <something> till 25/07/2012... Have I to program somewhere an alert to deactivate it?It's possible to plan do some tasks several times (temporal control, analysis) or till a concrete date (check the status of something till it will be changed on xx date).
Regards,
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Nobody says nothing?
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