Forum GLPI-Project

olimpo88

Member

Registered: 2012-04-10

Posts: 2

GLPI vs OTRS

I do not speak much English, I wonder if this comparison is correct or which items are bad, to make a correct comparison and decide which one to use.
I need your collaboration to build on the experiences and contributions that only you can give me.

http://help-desk-software.findthebest.c … PI-vs-OTRS

GLPI already has a plus because it works with ocsinventory
If you believe any item is missing would help me a lot.

thank you very much.

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: GLPI vs OTRS

SaaS, available, see http://www.itmanagement-online.com/

I Don't understant why you set as missing feature
- Email
- KB
- Normal business hours
- Phone

Server Platform
- Linux is of course suppoorted, GLPI even available in good distribution repository

---

Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

olimpo88

Member

Registered: 2012-04-10

Posts: 2

Re: GLPI vs OTRS

Thanks remi, I knew that was available on Linux because I'm using it on a server with ubuntu 10.04, so I realized I was wrong and could not trust the rest.

if encuntran something more or something to add would be nice, thank you very much.

Last edited by olimpo88 (2012-04-11 16:40:07)

elliot01

Member

From: England

Registered: 2010-03-23

Posts: 206

Re: GLPI vs OTRS

Also, on the comparison, it has GLPI as supporting LiveChat - isn't that wrong?

---

1500+ Computers / 1100+ users