Forum GLPI-Project

da_yoshman

Member

From: Germany

Registered: 2007-09-27

Posts: 14

Suppliers Import doesn't work anymore

hi everybody,

the suppliers import plugin doesn't work for me anymore. i'm using glpi 0.80.5 and the plugin version 1.4.1. i try to import fujitsu siemens computers and monitors and the import worked in the past. but now i'm getting "Import failed (date)" as the only result.

former imported devices have all the status "Problem during the importation". so i tried to reset the import and reimport, but it doesn't work. i also enabled the debug modus, but can't find an useful error!?

regards from germany

tomolimo

Member

From: Grenoble, France

Registered: 2009-05-12

Posts: 515

Re: Suppliers Import doesn't work anymore

Hello,
Could you check the the firewall and proxy server of your company are still accepting such requests to external servers?
Regards,
Tomolimo

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GLPI 9.2.4 - PHP 7.2.13 x64 / ProcessMaker 3.3.0-community-RE-1.7 - PHP 7.1.24 x64 / Windows 2012 x64 / IIS 8.5 / MySQL 5.7.17 x64
Worldwide: >12316 PC, >9400 users (16 languages, >11 timezones), >360k tickets, >3600 entities, >4200 groups
Raynet is ARaymond (http://www.araymond.com) IT service management

da_yoshman

Member

From: Germany

Registered: 2007-09-27

Posts: 14

Re: Suppliers Import doesn't work anymore

hi and sorry for the delay ...

nothing had changed to my connection to the internet and e.g. the lookup for an update of glpi works fine. could something be wrong with the database or the rights for the script/ user?

RaKuem

Member

Registered: 2012-03-06

Posts: 1

Re: Suppliers Import doesn't work anymore

Hello,

at this (06.03.2012) time I use glpi 0.80.7.
the suppliers import plugin doesn't work til now?
Is there any chance to fix this?

Regards,
Rainer

da_yoshman

Member

From: Germany

Registered: 2007-09-27

Posts: 14

Re: Suppliers Import doesn't work anymore

With the new version 1.4.2 of the plugin my problem seems to be also fixed - because the plugin is working again!