You are not logged in.
Pages: 1
https://forge.indepnet.net/projects/behaviors
For now, it only provides a few simple and optional behaviors.
- Use the requester's group
- Use the technician's group
But, it is designed to add others behaviors quickly.
So I'm waiting for yours comments, feedback, tests and requests.
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
Just read this, I know its kind of old now. Read the documentation on your plugin a bit, but don't understand what need this plugin is trying to fulfill. Seems kind of like a rule, but one that actually works.
Like when my user's request support (issue a ticket), the requester group never fills in. I tried creating a rule for each group to fill in the requester's group, but it didn't work. Is that what the Behavior feature/plugin is trying to fix?
Now using 0.78.1 on CentOS.
Offline
> Is that what the Behavior feature/plugin is trying to fix?
Yes.
+
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
Don't mean to be insulting, but "Behaviors" might not be a good translation of whatever it is we're trying to do. I'd almost think this is just an extension of the Ticket Rules.
But perhaps you're trying to go farther with the behaviors. If you'd like help finding a better name, let me know what your overall goal is with the plugin and I'll try to think of a better name, if you'd be open to changing it.
Now using 0.78.1 on CentOS.
Offline
> I'd almost think this is just an extension of the Ticket Rules.
No
A lot of "behaviors" are plan on various objects...
- Mandatory field
- IP unicity
- FQDN unicity
- etc..
+
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
So are these almost validations?
Now using 0.78.1 on CentOS.
Offline
no
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
Haha, well, I'll test it when I start testing 0.78 RC2.
Now using 0.78.1 on CentOS.
Offline
error with non-Latin SQL filter:
when writing SQL filter
name LIKE 'Администраторы'
after saving we get
name LIKE '�дмини���а�о��'
p.s. if interesting i can send screenshot
Offline
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
How do you download this and test it? I don't see any files listed in the files tab.
EDIT: Nevermind, I figured it out. On the main page, I had to download the "daily snapshot".
Last edited by sean.tapscott (2010-10-29 22:38:09)
Now using 0.78.1 on CentOS.
Offline
I discover it by casualty.
Great job.
Works in 0.78.2/0.80 beta.
It's all I need to solve some questions to me.
Any plan to further develop?
Could I help you?
Offline
Any chance using this plugin on 0.80.1?
Thanks in advance.
Offline
Try the daily snapshot.
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
Offline
Sorry for the resumption of the post. This plugin is great. Unfortunately, I can not understand "Duration is mandatory before a ticket is solved / closed". When I activate this option can not close the ticket. What do I need to close the ticket? Asking for a little help.
Is it possible to create such a behavior which requires a status of "Pending"?
Sorry for my english
Offline
Pages: 1