Trouble hiding some fields - Tickets

sharklaser · 2015-06-01 19:10:48

I've hidden the fields of "urgency" and "priority" and I'm having some problems with labels showing on the ticket information.

I'm attaching a picture to show the issue.

Thanks for any help I may receive.

yllen · 2015-06-02 15:50:27

Version of GLPI used?
How do you had hidden theses fields?

sharklaser · 2015-06-02 16:25:16

Version 0.85.2

I hid those files by going to the ticket templates and hiding the fields, haven't done anything to the code except applying that blue theme.

yllen · 2015-06-02 16:31:13

Try to update your GLPI version (bug was corrected about ticket template).

sharklaser · 2015-06-02 17:04:42

Thanks!

I'll try it out as soon as I can, will report if it works.

EDIT: Tried updating and the labels remain. Will try a new installation to see if that works.

Getting the same issue on 0.85.4

Last edited by sharklaser (2015-06-02 18:44:59)

yllen · 2015-06-02 19:03:21

I move this post in bug part

darkcell · 2015-06-09 16:18:33

I had the same problem.
GLPI 0.85.4
http://oi60.tinypic.com/2u6ctvc.jpg

@yllen your solution works like a charm, thanks.

yllen · 2015-07-31 10:12:54

Done in tarbal of 0.85.5 and in new future version 0.90

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