Forum GLPI-Project

geoalbi

Member

From: Romania

Registered: 2012-12-18

Posts: 182

Profile rights for ticket documents

Hi,

I'm trying to find where to set the rights to add/delete documents from a ticket, but I can't seem to find where. There seems to be no documents rights in profiles...

How are documents treated? As follow-ups?

Thanks,

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Profile rights for ticket documents

Documents rights are in Assets/Management/Tools tab

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

geoalbi

Member

From: Romania

Registered: 2012-12-18

Posts: 182

Re: Profile rights for ticket documents

Documents rights are in Assets/Management/Tools tab

I knew that the rights for the documents menu are there.

I thought that there are separate document rights for a ticket, because with "No access" for documents in the profile I can still see the documents ta in the ticket: I can attach documents, read them but not delete them.

I see that if I activate "read" rights I can also delete the documents in a ticket.

Thank you,