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Hi,
I'm setting up a Helpdesk using V 0.83.91. We use an external call-taking company to take calls and email us with incidents when our lines are busy. I want to set them up with the Simplified Interface but enabling them to see all Inventory Items. I've tried setting up a new Profile and played with Authentication and Group settings but I can't make a Dropdown appear listing all items when I log in with their ID. Could someone point me in the right direction?
Many thanks
Adrian
GLPI 0.83.91 Linux VPS running Parallels
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