Forum GLPI-Project

sergioacpinto

Member

Registered: 2013-05-26

Posts: 1

Close Tickets with reply\Active Directory Integration

Hi everyone.

I am evaluating GLPI as a possible solution for our Helpdesk and i have several questions that i didnt find anwser in the forums or wiki.

The questions are:

1) Is it possible to close tickets with an email reply?

2) Can i import more Active Directory atributes than the ones mentioned here (http://www.glpi-project.org/wiki/doku.p … onfig:ldap) ?

3) Is it possible to have custom fields in glpi populated by the info mentioned in question 2?

Thx for any info.

danh

Member

From: Chicago, USA

Registered: 2012-03-08

Posts: 546

Website

Re: Close Tickets with reply\Active Directory Integration

1) No
2) Not that I am aware of
3) Not without manual code changes

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Thanks,
Dan