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#1 2013-05-17 10:19:14
- lukaszba
- Member
- Registered: 2010-03-04
- Posts: 10
Define fields in ticket templates
Is it possible to define additional fields for tickets?
In templates for tickets I can hide fields, mark required fields but can I add others fields, such as drop-down lists, check boxes, additional text boxes, date, etc?
For example:
Type: ...
Category (class): ...
Urgency: ....
Title *: ...
Textfield1 * ...
Dropdown *
Texfield2 *: ....
Date *:
(* require)I'm using 0.88.3
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#2 2013-05-17 11:57:17
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Define fields in ticket templates
To add new fields on an item, you must create a plugin
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#3 2013-05-17 12:14:42
- lukaszba
- Member
- Registered: 2010-03-04
- Posts: 10
Re: Define fields in ticket templates
Could you be more precise? 
I have to write a plugin or is already such a plugin?
It is a matter of definition somewhere in view (php files) this additional fields?
Or is it more complicated?
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#4 2013-05-17 14:23:13
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Define fields in ticket templates
You must write a plugin that add a new tab in the Ticket object
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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