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Download last stable version of GLPI - What can you do for GLPI ? : Contribute
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#1 2013-03-07 19:57:37
- wmbell
- Member
- Registered: 2013-03-07
- Posts: 1
Follow-Up - Add & Close?
We just upgraded from the old v0.72.x to the new v0.83.7, and we're having some issues.
First... What happened to the "Add & Close" button that used to be in the Follow-Up area? Has it been removed?
Second... If the "Add & Close" button no longer exists, how do I perform this process without sending multiple emails to the requester?
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#2 2013-03-08 09:53:35
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: Follow-Up - Add & Close?
Use the "solution" tab.
Entering a solution automatically set the ticket to "solved" state
Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
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Pages: 1