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#1 2012-10-30 17:02:21

enrico.patricelli
Member
Registered: 2012-10-30
Posts: 7

Users added not found in web interface

Hi, my name is Enrico and I'm italian. I have a problem with GLPI 0.72.4. I can't find on the web interface of GLPI the users recently added. The users are added on the db, infact if I try to insert again the same user I have the warning that the user already exists. The db table have 1270 users while the glpi web interface lists only 1250 users. Is this a known issue?

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#2 2012-11-05 15:55:17

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Users added not found in web interface

Have you look at the trash ?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2012-11-05 16:22:23

enrico.patricelli
Member
Registered: 2012-10-30
Posts: 7

Re: Users added not found in web interface

Where is this trash?

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#4 2012-11-05 17:38:30

benjamin.f
Member
From: Nord
Registered: 2012-10-29
Posts: 8

Re: Users added not found in web interface

hi,

you can see the trash icon in the upper left of the users page, at the beginning of the search bar.

if you activate it you see deleted users.


Fedora 17
Apache 2.2 Mysql 5.5
GLPI 0.83.6

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#5 2012-11-05 18:30:07

enrico.patricelli
Member
Registered: 2012-10-30
Posts: 7

Re: Users added not found in web interface

The users listed in the trash are not those I added recently.

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#6 2013-03-25 21:34:53

enrico.patricelli
Member
Registered: 2012-10-30
Posts: 7

Re: Users added not found in web interface

i came back on this thread because i have updated glpi to the latest stable version but i still have the same issue... i can't add more users!

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#7 2013-04-15 22:35:48

enrico.patricelli
Member
Registered: 2012-10-30
Posts: 7

Re: Users added not found in web interface

Hi! I upload a video where I show my issue with glpi:

http://youtu.be/hi7LuaJlLzM

please view the video at the best quality (720p) and in full screen mode.

I hope that it explain the issue in a better way. I need to solve it otherwise I have to change glpi with another software.
Thank you

Last edited by enrico.patricelli (2013-04-15 22:37:06)

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#8 2013-04-15 23:21:40

danh
Member
From: Chicago, USA
Registered: 2012-03-08
Posts: 546
Website

Re: Users added not found in web interface

That is interesting....Can we get a verification of what the max number of users for GLPI is?

It seems to me that the max users is 1250 or there is something in the database not flagged correctly, making those users not show up.  I'd say this is a bug of some sort.


Thanks,
Dan

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#9 2013-04-16 16:05:45

enrico.patricelli
Member
Registered: 2012-10-30
Posts: 7

Re: Users added not found in web interface

Hi,
i have tried to make a new installation of glpi with a new db.
Then i have restored the db in the new one, but the problem is the same...

Thanks

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#10 2013-04-18 21:07:04

enrico.patricelli
Member
Registered: 2012-10-30
Posts: 7

Re: Users added not found in web interface

Problem Solved! It's not a bug! Thanks

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#11 2013-04-18 21:11:22

danh
Member
From: Chicago, USA
Registered: 2012-03-08
Posts: 546
Website

Re: Users added not found in web interface

Can you post what the solution was - it'll help others with that same issue.


Thanks,
Dan

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