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#1 2024-03-05 10:19:29

grefabu
Member
Registered: 2017-09-22
Posts: 110

[SOLVED] assign a domain to a ticket

Hi,

I wan't to documented changes on domains.
For this I create a entry for a domain under management>domains.

But I couldn't select the Domains in an Ticket. Even in the Tab Tickets auf the Domain I can't create an Ticket directly.

Is there something additional to do in the configuration?

Bye

Gregor

Last edited by grefabu (2024-03-05 17:23:08)

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#2 2024-03-05 12:53:23

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,430
Website

Re: [SOLVED] assign a domain to a ticket

You need to add Domains as an itemtype that can be associated with tickets in the Assistance tab of each profile you want to have this option.


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#3 2024-03-05 17:23:40

grefabu
Member
Registered: 2017-09-22
Posts: 110

Re: [SOLVED] assign a domain to a ticket

Mercy!

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